.page-faq {
  --faq-flow: 720px;
  --faq-rail: 178px;
  padding-bottom: clamp(56px, 8vw, 104px);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: clamp(28px, 5vw, 60px) 0 clamp(30px, 5vw, 56px);
  overflow: hidden;
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: -160px;
  right: -140px;
  width: 520px;
  height: 520px;
  border-radius: 50%;
  background: radial-gradient(circle, var(--glow-cyan), transparent 68%);
  pointer-events: none;
}
.page-faq .faq-hero .wrap {
  position: relative;
}
.page-faq .faq-hero h1 {
  max-width: 14ch;
  margin: 16px 0 22px;
}
.page-faq .faq-lead {
  max-width: 58ch;
  margin: 0;
  color: var(--body-text);
  font-size: clamp(15px, 1.6vw, 17px);
  line-height: 1.78;
}
.page-faq .faq-hero-mark {
  position: absolute;
  right: 0;
  top: -6px;
  font-family: var(--mono);
  font-weight: 700;
  font-size: clamp(84px, 15vw, 200px);
  line-height: 0.8;
  letter-spacing: -0.04em;
  color: transparent;
  -webkit-text-stroke: 1px rgba(46, 242, 214, 0.18);
  pointer-events: none;
  user-select: none;
}

.page-faq .faq-jump {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: clamp(24px, 4vw, 34px);
}
.page-faq .faq-jump a {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 9px 14px;
  border: 1px solid var(--line);
  background: var(--rock);
  color: var(--paper);
  font-size: 14px;
  text-decoration: none;
  transition: border-color var(--ease), transform var(--ease), background-color var(--ease);
}
.page-faq .faq-jump a span {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.06em;
  color: var(--cyan);
}
.page-faq .faq-jump a:hover,
.page-faq .faq-jump a:focus-visible {
  border-color: var(--cyan);
  transform: translateY(-2px);
}

/* ---------- 外壳 ---------- */
.page-faq .faq-shell {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 0;
}
.page-faq .faq-flow {
  min-width: 0;
}

/* ---------- 区块 ---------- */
.page-faq .faq-sec {
  padding: clamp(38px, 5.5vw, 64px) 0;
  border-top: 1px solid var(--line);
}
.page-faq .faq-sec h2 {
  margin: 10px 0 14px;
  font-size: clamp(23px, 3.4vw, 33px);
  line-height: 1.26;
  letter-spacing: -0.01em;
}
.page-faq .faq-sec-lead {
  max-width: 56ch;
  margin: 0;
  color: var(--body-text);
  line-height: 1.78;
}
.page-faq .faq-after {
  margin: 22px 0 0;
  color: var(--idx);
  font-size: 14px;
}
.page-faq .faq-after a,
.page-faq .panel-body a {
  color: var(--cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
  text-decoration-thickness: 1px;
}
.page-faq .faq-after a:hover,
.page-faq .panel-body a:hover {
  color: var(--paper);
}

/* ---------- 通用图示 ---------- */
.page-faq .figure-frame {
  margin: 26px 0 0;
  background: var(--void-2);
}
.page-faq .figure-frame img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .figure-cap {
  display: block;
  padding: 10px 14px;
  font-size: 13px;
  color: var(--idx);
  border-top: 1px solid var(--line);
}

/* ---------- 入口卡 ---------- */
.page-faq .faq-entry-grid {
  display: grid;
  gap: 16px;
  margin-top: 26px;
}
.page-faq .faq-entry-card {
  position: relative;
  padding: 24px 22px 20px;
  background: var(--rock);
  border: 1px solid var(--line);
  transition: transform var(--ease), border-color var(--ease), box-shadow var(--ease);
}
.page-faq .faq-entry-card--cyan {
  border-color: rgba(46, 242, 214, 0.42);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 24px), calc(100% - 24px) 100%, 0 100%);
}
.page-faq .faq-entry-card--lava {
  border-color: rgba(255, 106, 43, 0.42);
  clip-path: polygon(0 0, calc(100% - 24px) 0, 100% 24px, 100% 100%, 0 100%);
}
.page-faq .faq-entry-card--violet {
  border-color: rgba(164, 107, 255, 0.42);
  clip-path: polygon(24px 0, 100% 0, 100% 100%, 0 100%, 0 24px);
}
.page-faq .faq-entry-card:hover {
  transform: translateY(-2px);
}
.page-faq .faq-entry-card--cyan:hover {
  border-color: var(--cyan);
  box-shadow: 0 0 0 1px var(--cyan), 0 10px 32px rgba(46, 242, 214, 0.12);
}
.page-faq .faq-entry-card--lava:hover {
  border-color: var(--lava);
  box-shadow: 0 0 0 1px var(--lava), 0 10px 32px rgba(255, 106, 43, 0.12);
}
.page-faq .faq-entry-card--violet:hover {
  border-color: var(--violet);
  box-shadow: 0 0 0 1px var(--violet), 0 10px 32px rgba(164, 107, 255, 0.14);
}
.page-faq .faq-entry-tag {
  margin: 0 0 12px;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.16em;
  color: var(--idx);
}
.page-faq .faq-entry-card h3 {
  margin: 0 0 10px;
  font-size: 18px;
  color: var(--paper);
}
.page-faq .faq-entry-card p {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--body-text);
}
.page-faq .faq-entry-fit {
  margin-top: 14px !important;
  padding-top: 12px;
  border-top: 1px dashed var(--line);
  font-size: 13px !important;
  color: var(--idx) !important;
}

/* ---------- 五步回放 ---------- */
.page-faq .faq-flowline {
  display: none;
  width: 100%;
  height: auto;
  margin: 6px 0 -6px;
}
.page-faq .faq-flowline .fl-line {
  stroke: var(--line);
  stroke-width: 1;
}
.page-faq .faq-flowline .fl-dot {
  fill: var(--void);
  stroke: var(--cyan);
  stroke-width: 1.5;
}
.page-faq .faq-flowline .fl-dot--lava {
  stroke: var(--lava);
}

.page-faq .faq-step-list {
  list-style: none;
  margin: 20px 0 0;
  padding: 0;
}
.page-faq .faq-step {
  display: grid;
  grid-template-columns: 54px minmax(0, 1fr);
  gap: 10px 16px;
  padding: 20px 0;
  border-top: 1px solid var(--line);
}
.page-faq .faq-step:first-child {
  border-top: 0;
}
.page-faq .faq-step-num {
  font-family: var(--mono);
  font-weight: 700;
  font-size: 40px;
  line-height: 0.92;
  letter-spacing: -0.03em;
  color: var(--idx);
  transition: color var(--ease);
}
.page-faq .faq-step:hover .faq-step-num,
.page-faq .faq-step:focus-within .faq-step-num {
  color: var(--cyan);
}
.page-faq .faq-step h3 {
  margin: 2px 0 8px;
  font-size: 17px;
  color: var(--paper);
}
.page-faq .faq-step p {
  margin: 0;
  font-size: 15px;
  line-height: 1.76;
  color: var(--body-text);
}
.page-faq .faq-pitfall {
  display: block;
  margin-top: 10px;
  padding-left: 12px;
  border-left: 2px solid var(--lava);
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--idx);
}

/* ---------- 导出排查 ---------- */
.page-faq .faq-checks {
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
}
.page-faq .faq-check {
  display: grid;
  grid-template-columns: 26px minmax(0, 1fr);
  gap: 12px;
  padding: 18px 18px 18px 16px;
  background: var(--rock);
  border: 1px solid var(--line);
  border-left: 3px solid var(--lava);
  transition: border-color var(--ease), transform var(--ease);
}
.page-faq .faq-check:hover {
  border-color: var(--line);
  border-left-color: var(--cyan);
  transform: translateY(-2px);
}
.page-faq .faq-check-idx {
  font-family: var(--mono);
  font-size: 13px;
  font-weight: 700;
  color: var(--lava);
  padding-top: 3px;
}
.page-faq .faq-check h3 {
  margin: 0 0 8px;
  font-size: 16px;
  color: var(--paper);
}
.page-faq .faq-check p {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--body-text);
}
.page-faq .faq-export-figure {
  max-width: 300px;
  margin: 30px auto 0;
}

/* ---------- 加载慢 ---------- */
.page-faq .faq-causes {
  display: grid;
  gap: 16px;
  margin-top: 26px;
}
.page-faq .faq-cause {
  padding: 22px 20px;
  background: var(--rock);
  border: 1px solid var(--line);
  border-top: 2px solid var(--cyan);
}
.page-faq .faq-cause--violet {
  border-top-color: var(--violet);
}
.page-faq .faq-cause--lava {
  border-top-color: var(--lava);
}
.page-faq .faq-cause h3 {
  margin: 0 0 10px;
  font-size: 17px;
  color: var(--paper);
}
.page-faq .faq-cause p {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--body-text);
}
.page-faq .faq-verify {
  margin-top: 12px !important;
  font-family: var(--mono);
  font-size: 12.5px !important;
  line-height: 1.7;
  color: var(--idx) !important;
}

/* ---------- 账号与记录 ---------- */
.page-faq .faq-rules {
  list-style: none;
  margin: 22px 0 0;
  padding: 0;
}
.page-faq .faq-rules li {
  position: relative;
  padding: 15px 0 15px 24px;
  border-bottom: 1px solid var(--line);
  font-size: 15px;
  line-height: 1.76;
  color: var(--body-text);
}
.page-faq .faq-rules li::before {
  content: "";
  position: absolute;
  left: 2px;
  top: 24px;
  width: 8px;
  height: 8px;
  background: var(--cyan);
}

/* ---------- 客服 ---------- */
.page-faq .faq-help {
  margin-top: 26px;
  padding: clamp(22px, 4vw, 36px);
  background:
    linear-gradient(140deg, rgba(46, 242, 214, 0.09), transparent 56%),
    var(--rock);
  border: 1px solid var(--line);
}
.page-faq .faq-contact-line {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 14px;
  padding: 13px 0;
  border-bottom: 1px dashed var(--line);
}
.page-faq .faq-contact-line .label {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.14em;
  color: var(--idx);
  min-width: 40px;
}
.page-faq .faq-contact-line .value {
  font-size: 16px;
  color: var(--paper);
  word-break: break-all;
}
.page-faq .faq-help-note {
  margin: 16px 0 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--body-text);
}
.page-faq .faq-help .faq-after {
  margin-top: 12px;
}

/* ---------- 折叠面板 ---------- */
.page-faq .faq-ask {
  display: grid;
  gap: 10px;
  margin-top: 24px;
}
.page-faq .panel {
  border: 1px solid var(--line);
  background: var(--rock);
  transition: border-color var(--ease);
}
.page-faq .panel:hover {
  border-color: var(--cyan);
}
.page-faq .panel summary {
  padding: 15px 18px;
  font-size: 15.5px;
  font-weight: 500;
  color: var(--paper);
}
.page-faq .panel-body {
  margin: 0 18px 16px 30px;
  padding-left: 14px;
  border-left: 1px solid var(--cyan);
  font-size: 14.5px;
  line-height: 1.78;
  color: var(--body-text);
}
.page-faq .panel-body p {
  margin: 0;
}

/* ---------- 步骤目录 ---------- */
.page-faq .faq-rail {
  display: none;
}
.page-faq .faq-rail-sticky {
  border-left: 1px solid var(--line);
  padding-left: 18px;
}
.page-faq .faq-rail-head {
  margin: 0 0 14px;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.18em;
  color: var(--idx);
}
.page-faq .faq-rail-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 11px;
}
.page-faq .faq-rail-list a {
  display: block;
  font-size: 13px;
  line-height: 1.5;
  color: var(--idx);
  text-decoration: none;
  transition: color var(--ease);
}
.page-faq .faq-rail-list a span {
  font-family: var(--mono);
  font-size: 11px;
  margin-right: 6px;
  color: var(--tc);
  transition: color var(--ease);
}
.page-faq .faq-rail-list a:hover,
.page-faq .faq-rail-list a[aria-current="true"] {
  color: var(--cyan);
}
.page-faq .faq-rail-list a[aria-current="true"] span,
.page-faq .faq-rail-list a:hover span {
  color: var(--cyan);
}
.page-faq .faq-top {
  display: inline-block;
  margin-top: 22px;
  padding-top: 14px;
  border-top: 1px solid var(--line);
  width: 100%;
  font-size: 12.5px;
  color: var(--idx);
  text-decoration: none;
  transition: color var(--ease);
}
.page-faq .faq-top:hover {
  color: var(--cyan);
}

/* ---------- 断点 ---------- */
@media (min-width: 560px) {
  .page-faq .faq-step {
    grid-template-columns: 72px minmax(0, 1fr);
    gap: 0 22px;
    padding: 24px 0;
  }
  .page-faq .faq-step-num {
    font-size: 50px;
  }
  .page-faq .faq-export-figure {
    max-width: 340px;
  }
}

@media (min-width: 760px) {
  .page-faq .faq-entry-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .faq-causes {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .faq-flowline {
    display: block;
  }
  .page-faq .faq-step-num {
    font-size: 64px;
  }
}

@media (min-width: 980px) {
  .page-faq .faq-shell {
    grid-template-columns: minmax(0, var(--faq-flow)) var(--faq-rail);
    gap: 56px;
    justify-content: center;
    align-items: start;
  }
  .page-faq .faq-rail {
    display: block;
  }
  .page-faq .faq-rail-sticky {
    position: sticky;
    top: 108px;
  }
  .page-faq .faq-entry-card {
    padding: 26px 22px 22px;
  }
  .page-faq .faq-entry-card:hover {
    transform: translateY(-2px);
  }
  .page-faq .faq-export-figure {
    margin-left: 0;
    margin-right: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-jump a,
  .page-faq .faq-entry-card,
  .page-faq .faq-step-num,
  .page-faq .faq-check,
  .page-faq .panel,
  .page-faq .faq-rail-list a,
  .page-faq .faq-rail-list a span,
  .page-faq .faq-top {
    transition: none;
  }
  .page-faq .faq-jump a:hover,
  .page-faq .faq-entry-card:hover,
  .page-faq .faq-check:hover {
    transform: none;
  }
}
</文>